Privacy Policy

Last Updated: July 8, 2026

Welcome to Mirror Image Fragrances. Your privacy matters to us. This Privacy Policy explains how Mirror Image Fragrances LLC collects, uses, stores, shares, and protects your information when you visit, browse, create an account, contact us, leave a review, upload media, or shop at www.mirrorimagefragrances.com.

By using our website or purchasing from Mirror Image Fragrances LLC, you agree to the practices described in this Privacy Policy.

📚 Table of Contents

🧾 Who We Are

Our website address is: https://www.mirrorimagefragrances.com

This site is owned and operated by Mirror Image Fragrances LLC.

🔍 What Information We Collect

When you interact with our site, we may collect the following types of information:

When placing an order, creating an account, or contacting us:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number, if provided
  • Order details, including purchased products, scent selections, custom requests, and order history
  • Customer service messages, emails, support requests, or other communications you send to us
  • Any content you submit, including reviews, images, videos, comments, or uploaded media

Automatically collected information:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited
  • Products viewed
  • Cart activity
  • Referring websites or links
  • General usage activity on our website

Information you voluntarily provide:

  • Product reviews
  • Photos or videos
  • Messages sent through email, contact forms, or social media
  • Information about allergies, sensitivities, or product concerns if you choose to share that information with us

🛠️ How We Use Your Information

Mirror Image Fragrances LLC may use collected information to:

  • Process, fulfill, and ship orders
  • Send order confirmations, shipping updates, and customer service messages
  • Respond to questions, support requests, or product concerns
  • Verify payment and reduce fraud
  • Maintain customer accounts and order history
  • Improve our website, products, checkout process, and customer experience
  • Analyze website performance and traffic
  • Display product reviews and customer-submitted content
  • Send promotional emails or marketing messages if you have opted in
  • Comply with tax, accounting, legal, shipping, and business recordkeeping obligations
  • Protect our website, customers, business, and rights

💳 Payment Information

Payments are processed by third-party payment providers made available at checkout. These may include Stripe, PayPal, Afterpay, Klarna, Affirm, Cash App, or other supported payment processors.

Mirror Image Fragrances LLC does not store full credit card numbers or full payment card details on our website. Payment information is processed securely by the applicable third-party payment provider according to that provider’s own privacy policy and terms.

💬 Comments & Reviews

If you leave a comment or review:

  • We collect the information shown in the comment or review form, plus your IP address and browser details to help detect spam and prevent abuse.
  • An anonymized version of your email address may be sent to the Gravatar service to check for an avatar.
  • Once approved, your review or comment may be visible to the public.
  • Reviews may display your submitted name, rating, comment, photos, videos, or other content you choose to provide.

📸 Media Uploads

  • If you upload images, avoid uploading photos with embedded location data, such as EXIF GPS information.
  • Visitors to the website may be able to download and extract location data from images displayed on the site.
  • Media submitted in reviews, testimonials, or messages may be shown on our site or used in marketing, social media, advertising, or promotional materials as described in our Terms & Conditions.

🍪 Cookies

We use cookies and similar technologies to improve your experience and help operate our website. Cookies may be used for:

  • Saving cart contents and checkout information
  • Maintaining login sessions
  • Remembering site preferences
  • Improving website speed and performance
  • Tracking analytics and website usage
  • Helping detect spam, fraud, or security issues

Examples:

  • If you leave a comment, you may be able to save your name, email address, and website in cookies for convenience.
  • If you log in, cookies may be used to save login information and display preferences.
  • WooCommerce may use cookies to manage cart contents, checkout sessions, and recently viewed products.
  • Performance and caching tools may use cookies or similar technologies to improve site speed and functionality.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart, checkout, login, and account functionality.

📊 Analytics & Advertising

We may use analytics tools, including Google Site Kit, Google Analytics, or similar services, to understand website traffic, product interest, visitor behavior, and site performance.

These tools may collect information such as your IP address, device type, browser, pages visited, referral source, and general website activity.

We may also use marketing, remarketing, or advertising tools in the future to help show relevant content, measure performance, or improve our advertising. Some privacy laws may treat certain analytics, advertising, or remarketing activities as “sharing,” “targeted advertising,” or similar terms.

If you would like to limit tracking, you may adjust your browser settings, cookie settings, or use available opt-out tools provided by applicable third-party services.

🌐 Embedded Content

Articles, pages, or product content on this site may include embedded content, such as videos, images, posts, reviews, social media content, or other third-party content.

  • Embedded content from other websites behaves as if you visited the source website directly.
  • Those websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.
  • We are not responsible for the privacy practices of third-party websites or embedded content providers.

🔧 Third-Party Tools

We use trusted third-party services to operate, secure, process, analyze, and improve our website and business. These may include:

  • WooCommerce – store management, cart, checkout, orders, and customer accounts
  • Stripe / PayPal / Afterpay / Klarna / Affirm / Cash App – payment processing and checkout services
  • USPS / UPS or other carriers – shipping, delivery, tracking, and carrier services
  • Hostinger – website hosting and related services
  • QUIC.cloud – performance optimization, caching, and site speed services
  • Google Site Kit / Google Analytics – analytics, performance, and website traffic insights
  • Akismet or similar tools – comment spam protection and abuse prevention
  • Email or marketing platforms – order emails, newsletters, promotional emails, or customer communications if used
  • Security, backup, or fraud prevention tools – website security, spam prevention, backups, and fraud detection

These third parties may process personal information according to their own privacy policies and terms.

🤝 How We Share Information

We do not sell your personal information for money. We may share information only as needed to operate our business, provide our services, fulfill orders, comply with legal obligations, or protect our rights.

We may share information with:

  • Payment processors to process payments and prevent fraud
  • Shipping carriers to deliver orders and provide tracking
  • Website hosting, performance, security, and backup providers
  • Analytics providers to understand and improve website performance
  • Email or marketing service providers to send order updates or promotional emails if applicable
  • Customer service, business, tax, accounting, or legal service providers
  • Government, legal, or regulatory authorities if required by law or necessary to protect our rights

We do not knowingly sell sensitive personal data. If a customer voluntarily provides allergy, sensitivity, or health-related information, we use that information only to respond to the customer’s request, review the concern, maintain appropriate records, or assist with customer service.

📧 Email & Marketing Communications

  • We may send transactional emails related to your order, including order confirmations, shipping updates, refund notices, support responses, or account-related emails.
  • If you opt in to marketing communications, we may send promotional emails, product announcements, restock updates, or other marketing messages.
  • You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@mirrorimagefragrances.com.
  • Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages about your order or account.

🙋 Your Rights

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information. These may include the right to:

  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Access or edit account details if you have an account
  • Opt out of certain marketing communications
  • Opt out of certain data processing activities where applicable by law
  • Appeal a decision regarding a privacy request where required by applicable law

To submit a privacy request, email us at: support@mirrorimagefragrances.com

We may need to verify your identity before completing certain requests. Some information may be retained where required or permitted by law, including for tax, accounting, fraud prevention, dispute resolution, legal, security, or order fulfillment purposes.

⏳ Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, accounting, security, customer service, and order fulfillment purposes.

  • Order records may be retained as needed for tax, accounting, legal, customer service, and business recordkeeping purposes.
  • Comments, reviews, and related metadata may be stored indefinitely unless removed or deleted.
  • User account information may be stored until you update, delete, or request deletion of the account, subject to legal or business recordkeeping requirements.
  • Customer support emails and messages may be retained as needed to manage disputes, product concerns, customer service history, and business records.
  • Analytics data may be retained according to the settings of the analytics tools we use.

🔐 Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These steps may include secure payment processing, access controls, website security tools, hosting security, backups, spam protection, and limiting access to personal information when appropriate.

However, no website, payment system, transmission method, or storage system is 100% secure. By using our website, you understand that we cannot guarantee absolute security of information transmitted or stored electronically.

🧒 Children’s Privacy

Our website and products are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us at support@mirrorimagefragrances.com so we can review and remove the information where appropriate.

⚠️ Brand Mentions & Disclaimers

Mirror Image Fragrances creates independent inspiration fragrances and hybrids.

  • We are not affiliated with, endorsed by, sponsored by, or associated with any designer, niche, luxury, or trademarked fragrance brands.
  • All trademarks, brand names, product names, and fragrance names are used only for comparison, identification, and descriptive purposes.
  • Our scents are independently created scent interpretations inspired by familiar profiles. They are not originals, replicas, counterfeits, or products of the referenced brands.
  • Mentions in reviews reflect personal opinion and are not official endorsements.

✉️ Where Your Data Is Sent

  • Comments, reviews, and form submissions may be checked through automated spam detection tools.
  • Password reset emails may include your IP address.
  • Order, payment, shipping, analytics, and website data may be processed by third-party providers used to operate our website and fulfill orders.
  • Some third-party providers may process information outside of your state or country, depending on their systems, servers, and privacy practices.

✏️ Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

📬 Contact Us

If you have any questions about this Privacy Policy or would like to submit a privacy request, contact us at:

Email: support@mirrorimagefragrances.com

Mailing Address:
Mirror Image Fragrances LLC
2901 Duchess Trail
Plano, TX 75074

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